Frequently asked questions
Where are you based?
We are a web studio based in Colombia, working with clients in the US, Canada, Europe and Latin America. Same quality, nearshore time zones.
How long does it take?
Presence is delivered in 5 business days, Business in 10 and Store in 15, counted from your deposit and complete materials.
Can my site be in English?
Yes. Your site can be in English, Spanish or both. Our template demos are shown in Spanish, but every template works in either language.
What do I need to provide?
Your logo if you have one, photos of your business, your services and your contact details. If you need help with copywriting, we can quote it separately.
How do payments work?
50% deposit to start and the balance before launch, paid in US dollars. The monthly plan starts on launch day. We confirm the payment method and any applicable taxes before you pay.
Do you guarantee first place on Google?
No one honestly can. We commit to the monthly work in your SEO plan and to reports with real data from your own accounts.
Who owns the site and the domain?
You do. The domain is registered in your name and you can request an export of your content at any time.
What if I need something the template does not do?
We quote it separately before doing it. For fully custom, high-impact sites, see our Signature line.